If not choose Uninstall button, restart PC using keyboard to Ctrl Alt Del, onīlue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver. First try Update this Driver > Automatically, then Roll Back if available. Try another mouse in this PC to confirm if Windows is the problem.Īccess the Device Manager reached by right clicking the Start button, choose the Mouse, then Driver tab. Try the mouse in another PC to isolate if it's the mouse or Windows causing this. When did it last work correctly? What has changed since then? Is there a System Restore point to roll back to before then? How to use System Restore on Windows 10 | Windows CentralĬhange the batteries if wireless, try another USB port, reset mouse from button on bottom if available. Try all other ports on the PC, often the front and back will have different USB controllers ![]() ![]() Even if you have tried a step please do it over in sequence. I will give you everything that works to troubleshoot a mouse. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.
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